LoopsDocumentation
Help center & guides
Everything you need to get the most out of Loops, from getting started to advanced multi-location workflows.
Getting Started
Get Started with Loops AI
Sign up, connect your business, and get your first reviews into the dashboard in about two minutes.
Add a Location to Your Workspace
Add a business location to Loops AI and connect its review platforms — Yelp, TripAdvisor, Google, Facebook, OpenTable, and more — in a single guided flow. Once activated, reviews from all connected platforms sync automatically.
Locations & Platforms
How Review Syncing Works
How Loops AI collects reviews from your connected platforms — what triggers a sync, how quickly reviews arrive, and what "connected" means.
Manage Review Platforms for a Location
Connect, disconnect, and re-scan the review platforms feeding into an existing location.
View Several Locations Together and Save Them as a Group
When you want to see some of your locations together, like your downtown stores or the ones that changed managers last month, pick them in the location picker. Home, Inbox, Pulse and Ask Loops then show those locations as one. If you'll look at the same set again, save it as a named group.
Inbox & Replies
Navigate the Review Inbox
The Review Inbox consolidates reviews from every connected platform into a two-panel view so you can find and read the reviews that need your attention.
Reply to Reviews
Respond to any review in seconds using AI-generated replies, then post directly to Google or copy your reply to any other platform.
Triage Reviews
Triage mode steps you through every unreplied review one at a time so you can clear your reply queue without losing your place.
Dashboard & Insights
Understand Your Reputation Dashboard
The Reputation Command Center gives you a single view of how your business is perceived across every connected platform, where response coverage has gaps, and which reviews need attention now.
How Automatic Review Analysis Works
This page explains what happens behind the scenes when Loops AI reads your reviews — so you can make sense of what you see in the dashboard and inbox.
Generate and Share a Pulse Report
Generate a 30-day reputation summary across all your locations and share it with anyone using a link — no login required.
Ask Loops Questions About Your Reviews
When you want to know why something changed or what to do about it, ask Loops in plain language. Ask Loops answers from your own reviews, themes and Pulse reports, cites the numbers it used, and links you to the reviews behind them.
Account & Settings
Manage Your Account
Update your name, bio, password, and theme preference, or permanently delete your account from the Profile section of Loops.
Manage Your Subscription
Loops billing is account-scoped — one subscription covers every location you manage under your account.
Set Up Notifications
Control which alerts appear in your Loops dashboard so you never miss a critical review.