LoopsYour reputation,explained.
Know what your customers say when you're not in the room. Loops reads every review from Google, Yelp, Tripadvisor, Facebook, DoorDash, and Uber Eats, then tells you what to fix, what to protect and what's working.
Know what your customers say when you're not in the room. Loops reads every review from Google, Yelp, Tripadvisor, Facebook, DoorDash, and Uber Eats, then tells you what to fix, what to protect and what's working.
Most review tools help you look better. Loops helps you see better.
“Loved the food and the room. We waited 45 minutes for our mains.”
Slow service · Fri–Sat dinner
Slow service at Friday and Saturday dinner: 14 of 61 reviews mention the wait.
View the 14 reviews →Looking better is more stars and faster replies. Seeing better is knowing why.
Why a regular stopped coming. Which stylist clients ask for by name. Which night the kitchen slips, and which groomer anxious dogs trust. Your customers have already written it down, on Google, Yelp, Tripadvisor, Facebook, DoorDash and Uber Eats. Loops reads all of it and tells you what it means.
See what your customers are telling youWorks for
your business
You taste every dish. Now hear every table.
Reviews from Google, Yelp, Tripadvisor, Facebook, DoorDash and Uber Eats in one place, grouped into what customers actually talk about: the food, the wait, the delivery, the staff.
You listen in the chair. Loops listens after they leave.
See which stylists and barbers clients mention by name, and what keeps coming up, from running late to colour results, before it shows in your rating.
Pet parents tell you everything. Make sure you hear it.
See what owners praise, what worries them and which review to answer first, so one bad afternoon doesn't define your week.
Listen at every location, not just the one you're in.
Compare every location side by side, group them any way you like, and give each manager a Pulse briefing with the reviews behind every point.
Before a new customer walks in, ChatGPT may have already read your reviews.
People ask ChatGPT for the best brunch, barber or dog groomer nearby. Its answer is built from what's written about you online, and your reviews are a big part of that.
You can't game something that reads everything. You can change what your customers experience, and Loops shows you where to start.
Ask Loops what ChatGPT says about you. Loops asks ChatGPT two questions, about your business by name and for the best places like yours in your neighbourhood, then shows you the dated answers, whether you were mentioned, and the sources ChatGPT cited.
How ChatGPT sees Tamarack & Toast
Asked Sep 14
- Asked by name✓ Knows you
“Cozy spot known for its weekend brunch and friendly staff”
- Best brunch in Leslieville, Toronto✕ Not recommended
Recommended 5 other spots instead
- Loops sees
- 4.7★ · 212 Google reviews
- Praised for brunch, staff, patio
- Sources ChatGPT used
- Yelp · your listing
- blogTO · local guide
- Directory site
Why: ChatGPT never looked at your Google listing, where your 212 reviews are.
Up and running in
under 30 minutes
Find your business and connect platforms
Search for your business on Google and confirm the review sites Loops finds. Listings connect in minutes. Reviews from every channel land in one place automatically.
AI groups reviews by topic
AI themes group similar comments (for example wait times, service, or a stylist's name) and show whether each topic is improving or getting worse. Those topics appear on your dashboard, inbox filters, and Pulse summaries.
Act fast, protect your rating
Email alerts and weekly digests keep your team up to date. Suggested replies you edit and approve before posting.
What makes Loops different
It shows its work
Every number links to the reviews behind it. When Loops can't see something, it tells you so instead of guessing.
Themes from your own reviews
Loops learns the topics from your customers' own words, not a generic checklist, so what you see sounds like your business.
The review that hurts most, first
Unanswered 1★ and 2★ reviews rise to the top, weighted by how serious and how recent they are, instead of sitting in date order.
Nothing goes out without you
Loops drafts replies in the tone you choose. You read them, edit them and post them. Nothing is posted in your name unless you choose it.
Month to month, in Canadian dollars
No annual contract and no cancellation notice period. Cancel anytime from the billing portal. Your whole team is included.
What we'll never do
No fake reviews, no hiding unhappy customers from review requests, no bought reviews. Loops helps you get better, not just look better.
Common questions
Everything you need to know before getting started.
Your customers are already talking. Start listening.
Start your 7-day free trial, connect your first location in minutes and see what your customers are really saying.